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Shipping & Returns

Cooler Master takes great pride in the quality of the products that we sell and, as a direct result, offers a 14-day money back guarantee on all Cooler Master products still in its/their original sealed packaging.

  • The customer is required to take care of any shipping and handling fees. These fees are non-refundable by Cooler Master. This naturally excludes items shipped incorrectly by Cooler Master.
  • A fifteen percent (15%) restocking fee will be deducted from your refund or credit for all returned product that has been opened and used.
  • Refunds will only be issued once the product has been received and successfully tested by Cooler Master. If the item is defective, the restocking fee will be waved. 

If you agree to the following conditions above, please ship the product you desire to return to:

ATTN: Cooler Master Store Returns
Address: 1 N Indian Hill Blvd, Suite 200
City: Claremont
State: California
Zip Code: 91711

Your RMA Number is your Order Number. Please indicate that on the package and inform us of when you ship out the item. Thank you.